Your personal data includes information about you such as:To ensure your personal data remains private and secure we only collect and use personal data where it is essential to deliver to you our services which include residential care and our meals delivery service. We do not share information with third parties for advertising purposes.
The information you supply to us on our contact form is sent to us by email and will only be used to fulfil your enquiry. Emails that don’t contain sensitive information are deleted after 1 year. Your data is also stored by the website as a record of your contact and deleted after 30 days.
Our website uses essential and functional cookies only.
These cookies are necessary to manage our site and enable the basic features of this site to function and cannot be removed.
These cookies allow us to anonymously collect and analyse your use of our site to evaluate and improve our performance.
Cookies are small files saved to a website user’s computer or mobile device which track, save and store information about the user's interactions and usage of the website. This allows the website to function more effectively and provide the users with a more tailored experience. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website. This may affect the functionality of this website.
We use Google Analytics, website tracking software to help us to better understand how the site is being used. This information helps us to monitor visits to the website so that we can make improvements and deliver the best possible service to our site users. The information collected is anonymous and is not used in any way that could identify you. The software will save a cookie to your computer or mobile device hard drive to track and monitor your engagement and usage of our site, but will not store, save or collect personal information about you. We do not implement or allow any tracking which could be used by Google or third parties for advertising purposes.
If you would prefer us not to collect your website usage data in this way, you can opt out of Google Analytics across all websites by visiting https://tools.google.com/dlpage/gaoptout.
You can find out more about Google Analytics’ data practices and commitment to protecting the confidentiality and security of your data at https://support.google.com/analytics/answer/6004245?hl=en.
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available, users are advised to verify their authenticity using third party anti-virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.
We operate an email mailing list program (‘Email Alerts’) using a third-party service which is used to inform subscribers about the services we provide, promotions, events and our latest news. Users can subscribe to Email Alerts through an online double opt in automated process where they have given their explicit permission.
The Email Alerts service is provided by MailChimp (https://mailchimp.com). Subscriber’s personal details are collected, processed, managed and stored by MailChimp in accordance with the regulations named in 'The policy' above. Subscribers can unsubscribe at any time through our automated online service, or if not available, by other means as detailed in individual messages sent. The type and content of marketing messages subscribers receive is clearly outlined at the point of subscription.
If you have consented to receive marketing emails from us we will store your name, email address and any preferences that you may have given us to make emails more relevant to your interests. We record basic statistics such as email opens and link clicks to help us monitor the effectiveness of our emails and improve their quality.
You can read more about MailChimp and how they collect and use your personal data at https://mailchimp.com/legal/privacy/.
Our electronic communications are actively monitored and managed so that we can deliver an experience that you can confidently trust.
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
If at any time you have any concerns or questions about our practices, how we handle your personal data, or you would like to exercise your rights as detailed above, you can get in touch with us via our contact form, by email or post.
Email: email@example.comFawnhope Rest Home